Terms of service
ZELPORA
TERMS OF SERVICE
Last updated: September 7, 2026
Welcome to Zelpora. These Terms of Service govern your use of the Zelpora website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms of Service.
Please read these terms carefully before using our website.
1. GENERAL TERMS
Zelpora operates this website to provide customers with access to our products, services, and related content.
By using our website, you confirm that you are at least the age of majority in your state or jurisdiction, or that you have permission from a parent or legal guardian to use our website.
You agree not to use our website or services for any unlawful or unauthorized purpose.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, pricing, availability, colors, dimensions, and other product information are accurate.
However, product colors and appearance may vary depending on your device or screen settings.
We reserve the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.
3. ORDERS
When you place an order with Zelpora, you are making an offer to purchase the products in your order.
Zelpora reserves the right to accept or decline an order for any reason, including product availability, pricing errors, suspected fraud, or other circumstances that may affect our ability to fulfill the order.
If we cancel or modify an order after payment has been received, we will provide an appropriate refund for any amount charged for the canceled portion of the order.
4. PRICING AND PAYMENT
All prices displayed on our website are listed in U.S. dollars unless otherwise stated.
Prices may change at any time without notice.
Payment must be successfully received before an order can be processed and fulfilled.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
5. SHIPPING AND DELIVERY
Zelpora works with third-party shipping and fulfillment providers to process and deliver orders.
Shipping estimates are provided for convenience and are not guaranteed delivery dates unless specifically stated otherwise.
Delays may occur due to weather, carrier disruptions, customs, incorrect shipping information, supplier delays, or other circumstances outside of Zelpora's reasonable control.
Customers are responsible for providing accurate and complete shipping information at checkout.
6. RETURNS AND REFUNDS
Returns and refunds are governed by our Return & Refund Policy.
By purchasing from Zelpora, you acknowledge and agree to the terms outlined in our Return & Refund Policy.
7. ORDER CANCELLATIONS
Because orders may enter processing shortly after being placed, cancellation requests must be submitted as soon as possible.
Once an order has entered processing, been fulfilled, or shipped, we may be unable to cancel the order.
In such cases, the order may be eligible for a return in accordance with our Return & Refund Policy.
8. INTELLECTUAL PROPERTY
All content on the Zelpora website, including but not limited to logos, brand names, graphics, photographs, product descriptions, designs, text, and other materials, is owned by or licensed to Zelpora unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, sell, or use our content or branding without prior written permission.
9. USER CONTENT
If you submit reviews, photographs, comments, testimonials, or other content to Zelpora, you grant us permission to use, reproduce, display, and publish that content for business, marketing, and promotional purposes.
You represent that you have the right to provide any content you submit and that the content does not violate the rights of another person or entity.
10. PROHIBITED USES
You may not use our website or services to:
• Violate any applicable law or regulation
• Commit or facilitate fraud
• Attempt to gain unauthorized access to our website or systems
• Interfere with the operation or security of our website
• Collect or misuse personal information belonging to other users
• Upload malicious software or harmful code
• Impersonate another person or business
• Engage in activity that could damage Zelpora or its customers
We reserve the right to restrict or terminate access to our website if we believe these Terms of Service have been violated.
11. THIRD-PARTY SERVICES
Our website may use third-party services and applications to provide payment processing, shipping, fulfillment, analytics, marketing, customer support, and other business functions.
Third-party services may have their own terms and privacy policies. Zelpora is not responsible for the policies or practices of third-party services.
12. ERRORS AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.
Zelpora reserves the right to correct errors and update information at any time without prior notice.
13. DISCLAIMER
Our website and services are provided on an "as available" basis.
To the extent permitted by applicable law, Zelpora does not guarantee that the website will always be uninterrupted, error-free, secure, or available.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Zelpora will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.
Nothing in these Terms of Service limits liability where such limitation is prohibited by law.
15. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Zelpora and its owners, employees, contractors, service providers, and affiliates from claims, damages, liabilities, costs, or expenses arising from your violation of these Terms of Service or your unlawful use of our website or services.
16. GOVERNING LAW
These Terms of Service are governed by the laws applicable in the jurisdiction in which Zelpora operates, without regard to conflict-of-law principles.
Any disputes will be handled in accordance with applicable law.
17. CHANGES TO THESE TERMS
Zelpora reserves the right to update or modify these Terms of Service at any time.
Changes will become effective when the updated Terms of Service are posted on our website unless otherwise required by law.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
18. CONTACT
If you have questions regarding these Terms of Service, please contact Zelpora using the contact information provided on our website.
Zelpora
Considered in Every Detail.